Frequently Asked Questions
Everything you need to know about your off-road apparel and gear.
How long does shipping take for custom apparel?
Standard shipping typically takes 5-7 business days. For custom-printed 'Soflo Customs' gear, please allow an additional 2-3 days for processing before your order ships.
What is your return policy on off-road lifestyle clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that custom-made or personalized gear is final sale.
Are your shirts and hoodies durable enough for trail riding?
Absolutely. Our apparel is designed specifically for the off-road lifestyle, using high-quality heavy-duty cotton blends and reinforced stitching to withstand dirt, dust, and frequent washing.
Do you offer international shipping?
Yes, we ship our off-road fashion and accessories worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How should I care for my screen-printed Soflo Customs gear?
To preserve the life of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay installments for larger gear orders.